123 Life Insurance – Privacy Policy

Your privacy is important to us. Learn how we protect and handle your information.

Effective Date

Last Updated: August 23, 2026

Our Commitment to Your Privacy

At 123 Life Insurance, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website or interact with our services. By using this website, you agree to the practices described below.

People standing under a giant umbrella representing protection

1. Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you submit a form, request a quote, schedule an appointment, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • State of residence

  • Basic details needed to provide life insurance information or quotes

  • Date of birth or age

  • Tobacco or nicotine use

  • General health, medical, and insurance history you choose to provide

  • Existing coverage and possible replacement or change information

  • Coverage goals, desired death benefit, and timing

  • Income, net worth, and other financial information when relevant to advanced planning

  • Form-source and attribution data, including referral page and UTM parameters

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages viewed
  • Time spent on the website
  • Cookies and similar tracking technologies

We use this information to improve website performance, user experience, and our marketing efforts.

Non-sharing Clause:  

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.


2. How We Use Your Information

We use the information we collect for business and communication purposes, including:

1

Providing Services

Providing life insurance information, quotes, and educational content; conducting preliminary coverage and eligibility reviews; and, when requested, preparing information for licensed agents, insurance carriers, and underwriters.

2

Communication

Responding to inquiries

3

Scheduling

Scheduling appointments

4

Follow-up

Sending follow-up messages or newsletters (you may unsubscribe anytime)

5

Improvement

Improving website functionality and security

6

Compliance

Complying with regulatory or legal requirements

We do not sell your information.

With Trusted Third Parties

This may include:

  • Insurance carriers (for quotes or applications)

  • Marketing or website service providers

  • 123 Life Insurance team members and licensed agents who need the information to serve you

  • Scheduling platforms (e.g., our branded scheduling calendar)

  • CRM, calendar, communication, analytics, and attribution service providers

  • Email communication platforms

These partners are only authorized to use your information to provide the services we request.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

Abstract network graphic representing trusted third parties

Legal Requirements

We may share information if required by:

Law

Court order

Regulatory bodies (e.g., state insurance departments)

5. Data Protection & Security

We use reasonable physical, technical, and administrative safeguards to protect your information. However, no website or online service can guarantee 100% security.

Data Protection & Security

6. Email Communication

By providing your email, you consent to receiving:

Appointment reminders

Quote details or product information

Educational content

Important updates

You may unsubscribe at any time by clicking the link in our emails or by contacting us directly.

7. Third-Party Links

Our website may include links to third-party sites (e.g., carriers, YouTube videos, scheduling tools). We are not responsible for the privacy practices of those websites.

8. Children's Privacy

Our services are not intended for individuals under 18. We do not knowingly collect personal information from children.

9. Your Rights

Depending on your state of residence, you may have the right to:

Access the personal information we have about you

Request deletion of your information

Correct or update your information

Opt out of marketing communications

To submit a request, contact us below.

10. Contact Us

If you have questions about this Privacy Policy or want to update your information, you can reach us at:

Phone

866-971-6221

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

Additional Resources

Access other important legal and contact information for 123 Life Insurance.